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What to do if you find yourself in a situation at work

1. DO NOT lose your temper or lose control of your emotions. Maintain your professional balance at all times.

2. DOCUMENT the situation as soon as it happens. We recommend keeping a “work journal” to record situations that arise. Be sure to include the date, time and place of the   incident, as well as people involved and details about what happened. (DO NOT store your work journal at work!) Try making a chronological list of what happened.

3. CONTACT an AFT Officer regarding what happened. If an AFT Officer is not available or you do not